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Management

Salary for position Head of Customer Support in Serbia

Average nett mothly salary for Serbia is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
94K - 218K RSD
10% earn less lthan 94K RSD
10% earns more than 218K RSD

Salaries in the survey are expressed in net.

Based on the InfoPlate.rs salary survey, 80% of people on the Head of Customer Support position in the Serbia earn between 94,005 RSD and 217,875 RSD monthly net.

10% of employees earn less than 94,005 RSD and 10% of people earn more than 217,875 RSD.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

What kind of work does Head of Customer Support typically do

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support in the labour market

In the salary ranking,
the job position takes

146. place

Women representation in position

n/a

Average age of respondent by position

n/a

533. place

School Caretaker

Education, Science & Research

Salary group 1

49,280 - 63,260 RSD

147. place

Aircraft engineer

Transport, Haulage, Logistics

Salary group 2

146. place

Head of Customer Support

Management

Salary group 2

94,005 - 217,875 RSD

145. place

UX designer

Information Technology

Salary group 2

1. place

Lead developer

Information Technology

Salary group 3

290,789 - 691,620 RSD

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