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Salary for position Helpdesk Operator in Serbia

Average nett mothly salary for Serbia is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
666 - 1,194 EUR
10% earn less lthan 666 EUR
10% earns more than 1,194 EUR
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Salaries in the survey are expressed in net.

Based on the InfoPlate.rs salary survey, 80% of people on the Helpdesk Operator position in the Serbia earn between 666 EUR and 1,194 EUR monthly net.

10% of employees earn less than 666 EUR and 10% of people earn more than 1,194 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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What kind of work does Helpdesk Operator typically do

  • Connecting telephone calls.
  • Operating telephone and fax lines.
  • Providing information about the services of the company over the telephone.
  • Providing technical support and solving specific customer problems over the telephone or online.
  • Handling claims and special requirements from customers.
  • Keeping records on customer requirements and claims of provided services.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

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Position Helpdesk Operator in the labour market

In the salary ranking,
the job position takes

354. place

Women representation in position

n/a

Average age of respondent by position

33

494. place

School Caretaker

Education, Science & Research

Salary group 1

460 - 623 EUR

355. place

Reporter

Journalism, Printing Arts & Media

Salary group 2

560 - 1,325 EUR

354. place

Helpdesk Operator

Customer Support

Salary group 2

666 - 1,194 EUR

353. place

Sales Object Manager

Commerce

Salary group 2

667 - 1,195 EUR

1. place

Lead developer

Information Technology

Salary group 3

2,522 - 6,025 EUR

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  • Salary for the position by region, education, experience, company size, age
  • Distribution of respondents into wage bands
  • Salary range from 1st to 9th decile
  • A breakdown of all monitored non-financial benefits
  • Analysis of financial benefits
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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Helpdesk Operator.

The total net salary for the position Helpdesk Operator ranges between 71,770 EUR and 198,870 EUR per month. For an accurate comparison, we recommend checking your salary through the questionnaire on InfoPlate.rs to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Helpdesk Operator have a total net salary of at least 1,194 EUR per month.

10% of the highest-earning employees in this position have a total net salary higher than 1,194 EUR per month, and 10% of the lowest-earning employees in this position have a total net salary lower than 666 EUR per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Helpdesk Operator earns 937 EUR per month net.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on InfoPlate.rs you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Helpdesk Operator, we currently have less than 20 verified respondents collected.